Because these windows don't save cookies or other browsing information, they're a useful troubleshooting tool. You can also use Ctrl + Shift + R to ignore the cache and reload a fresh copy from the website.Īs mentioned above, you should try an incognito window to open websites that display errors. It may be due to a plugin issue, or a lack of resources.Īlways try refreshing the page with Ctrl + R or the Refresh icon to the left of the address bar when you see these messages, as they may be temporary errors. Aw, Snap!: This usually displays when a webpage caused Chrome to crash for some reason.Your Connection Is Not Private: You'll see this when a page that's expected to be secure doesn't have a secure connection.This is either because it's exceptionally busy, or your connection is too slow. ERR_CONNECTION_TIMED_OUT: The page took too long to load.ERR_CONNECTION_RESET: Your connection was interrupted mid-loading.This may be caused by using a VPN, so try disabling it.
ERR_CONNECTION_REFUSED: The website didn't let your browser connect.ERR_NAME_NOT_RESOLVED: The web address doesn't exist.Open another browser, like Firefox or Microsoft Edge, and see if that website gives a similar error. If Chrome is freezing only when you try to load a specific site, you should confirm whether the issue is isolated to Chrome or happens across all browsers.
But you're better off scanning with your computer's antivirus suite, plus Malwarebytes for a more thorough check. A malicious program could mess with your browser's security or network settings and cause connection problems.Ĭhrome has a basic built-in malware scanner. While not all Chrome crashing issues are caused by malware, it's worth ruling out before you proceed. Disable them one by one until you locate the culprit. As a result, browsing while incognito makes it easier to determine if an extension is what's causing Chrome to freeze or crash. By default, extensions can't run in incognito windows. If you have a lot of extensions and don't want to disable them all manually, try opening an incognito window at Menu > New incognito window, or with the keyboard shortcut Ctrl + Shift + N.
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